Wish To Make A Claim:

To help us identify the best possible support for your claim please click on the relevant category associated with your claim

Who should use this?

If you're an end-user of a Supremo product needing to file a warranty or 

damaged goods claim, you're in the right place. Our experienced customer 

service team is here to assist you, and we'll need some essential information to handle your claim swiftly and efficiently. If your situation doesn't match these criteria, you might find our replacement parts and consumables request more relevant to your needs.


Click continue if you are ready to make a claim.

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Make your lives easier!

This form will help if you are a current Supremo retailer and you are making a claim on behalf of your consumer. Our experienced customer service team is here to assist you, and we'll need some essential information to handle their claim swiftly and efficiently parts.


Click continue if you are ready to make a claim. 

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Request a Repair

If you're an end-user of a Supremo Belfort Pergola and need a repair or information on an issue, please get in touch with us using our repair form. Our experienced team of technicians is here to help you, and we'll need some essential information to handle your request quickly and efficiently.


Click continue to fill out your request form.

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REPLACEMENT PARTS & CONSUMABLES

If you have a product with a missing or damaged part and would like to request a replacement, please click the button below to fill out our replacement form.


Please be aware you will be required to upload a photo of your set and the area of contention.


Replacement parts are chargeable and are subject to availability. Once the form has been completed, one of the specialist customer services team will be in contact. Please allow 3-5 working days.